Please read these terms and conditions carefully before using our services.
Definitions
In these terms and conditions, "we," "us," and "our" refers to Branding Box Ltd. "You," "your," and "client" refers to the client engaging our services.
Services
We agree to provide the services as described in our Letter of Engagement Document to you the client. This document will contain costs, payment structures and any information that we need from you, as a client, to successfully carry out our services.
Use of Artificial Intelligence
As a business, we embrace the use of Artificial Intelligence (AI) to speed up our workflows and improve the quality of our output. Examples of the use of AI in our work include, but are not limited to, spell and grammar checking for content destined for websites, digital marketing, and print artwork, as well as content creation and copywriting. As far as is reasonably possible, we will check the validity of any AI output and verify that the information created is correct. We cannot be held responsible for any inaccuracies in this output. Any content created will be shared with you prior to being used in our work so that you can validate the output.
Payment Terms
You agree to pay us the agreed amount, on the due dates, as set out in the service agreement. Late payments may result in a suspension or termination of services.
Any costs incurred to us in the way of licences for images, fonts or other collateral that we are required to use in the scope of your project will be charged at 1.2 x the cost to us.
VAT is charged on all services that we provide to you.
Project Scope Creep
We recognise that during the lifespan of your project, requirements may evolve or new elements may be introduced that were not initially anticipated. In such cases, we will reassess the scope of the project and apply additional charges based on our standard hourly rate. These charges will reflect the extra time and resources required to accommodate these new elements.
Client Responsibilities
You agree to provide us with access to the relevant information as needed, and respond promptly to requests for information. You confirm that you own or have necessary permissions for any content you provide.
Termination
Either party may terminate this Agreement at any time after the initial contract period by providing written notice to the other party. Upon termination, the Client will pay for any services provided up to the date of termination.
Communication
The Client agrees to reply in a timely manner to the Providers requests for information to allow the Provider to complete their work. An example of this would be social media content ideas and copy. Should more than a 30 day period pass and the Client has not provided relevant information the the Provider my cancel the contract for services and any monies paid will be forfeited.
Confidentiality
The Provider agrees to maintain the confidentiality of all information provided by the Client, including but not limited to business plans, marketing strategies, and customer data. The Provider will not disclose this information to any third party without the prior written consent of the Client.
Limitation of Liability
Our liability is limited to the amount paid for our services. We are not liable for indirect losses, lost profits, or damages due to factors outside our control.
Indemnity
You agree to indemnify and hold us harmless from all claims, damages, and expenses related to your use of our services.
Guarantees
We use best practices in our logo and brand design, and as far as reasonably possible, the designs we use will be unique to you. However, we cannot guarantee that any design work we complete will be of a unique enough nature to be successfully trademarked in the UK or worldwide.
Warranties and Representations
The Provider represents and warrants that all services provided under this Agreement will be performed in a professional and workmanlike manner. The Provider further warrants that all services provided will not infringe upon any intellectual property rights of third parties.
Intellectual Property Rights
All Intellectual Property (IP) rights will be transferred to you once all payments have been made in respect of your project.
Use of Client Work for Promotional Purposes
We reserve the right to feature any designs, collateral, or deliverables produced during the course of your project in our promotional activities. This can encompass various channels, including but not limited to, printed marketing materials, online portfolios, social media platforms, and case studies. Our right to use these materials for promotional purposes persists indefinitely unless otherwise agreed upon in writing.
Changes to Terms and Conditions
We reserve the right to update these terms and conditions at any time. You will be notified of significant changes.
Limitation of Liability
The Provider will not be liable for any indirect, special, incidental, or consequential damages arising out of or in connection with this Agreement. The Provider's liability for any damages arising out of or in connection with this Agreement will be limited to the fees paid by the Client for the services provided under this Agreement.
Dispute Resolution
Initial Resolution: In the event of a dispute arising out of or in connection with this Agreement, both parties agree to first seek an amicable resolution through mutual discussion and negotiation. Both parties shall engage in good faith discussions for a minimum period of 30 days from the date the dispute was first raised by either party.
Mediation: If the dispute is not resolved within the 30-day negotiation period, either party may suggest mediation. Mediation will be conducted by a mutually agreed upon, neutral third-party mediator. Costs for mediation will be shared equally by both parties.
Arbitration: If mediation does not resolve the dispute, either party may elect to resolve the matter through binding arbitration. The arbitration will be conducted in accordance with the rules of a mutually agreed upon arbitration body and will be governed by the laws of the jurisdiction in which the Provider is located. The decision of the arbitrator will be final and binding on both parties.
Court Proceedings: Should arbitration not be elected by either party or fail to resolve the dispute, either party may choose to pursue a resolution through the courts in the jurisdiction in which the Provider is located. Both parties agree that the decision of the courts will be final and binding.
Legal Fees: In the event of a dispute that results in legal action, the prevailing party will be entitled to recover all legal fees and costs incurred.
Exceptions: Notwithstanding the above, either party may seek immediate judicial intervention if it believes that the other party is conducting activities that are illegal, fraudulent, or present immediate harm to people or property.
Governing Law and Jurisdiction
This Agreement will be governed by and construed in accordance with the laws of the jurisdiction in which the Provider is located. Any disputes arising out of or in connection with this Agreement will be subject to the exclusive jurisdiction of the courts of that jurisdiction.
Entire Agreement
These terms and conditions constitute the entire agreement between the client and us and supersede all prior agreements or understandings, whether written or oral.
By accepting these terms and conditions, the Client acknowledges that they have read and understood this Agreement and agree to be bound by its terms and conditions.
If you have any questions about these terms and conditions, please contact us.
Please read these terms and conditions carefully before using our services.
Definitions
In these terms and conditions, "we," "us," and "our" refers to Branding Box Ltd. "You," "your," and "client" refers to the client engaging our services.
Services
We agree to provide the services as described in our Letter of Engagement Document to you the client. This document will contain costs, payment structures and any information that we need from you, as a client, to successfully carry out our services.
Use of Artificial Intelligence
As a business, we embrace the use of Artificial Intelligence (AI) to speed up our workflows and improve the quality of our output. Examples of the use of AI in our work include, but are not limited to, spell and grammar checking for content destined for websites, digital marketing, and print artwork, as well as content creation and copywriting. As far as is reasonably possible, we will check the validity of any AI output and verify that the information created is correct. We cannot be held responsible for any inaccuracies in this output. Any content created will be shared with you prior to being used in our work so that you can validate the output.
Payment Terms
You agree to pay us the agreed amount, on the due dates, as set out in the service agreement. Late payments may result in a suspension or termination of services.
Any costs incurred to us in the way of licences for images, fonts or other collateral that we are required to use in the scope of your project will be charged at 1.2 x the cost to us.
VAT is charged on all services that we provide to you.
Project Scope Creep
We recognise that during the lifespan of your project, requirements may evolve or new elements may be introduced that were not initially anticipated. In such cases, we will reassess the scope of the project and apply additional charges based on our standard hourly rate. These charges will reflect the extra time and resources required to accommodate these new elements.
Client Responsibilities
You agree to provide us with access to the relevant information as needed, and respond promptly to requests for information. You confirm that you own or have necessary permissions for any content you provide.
Termination
Either party may terminate this Agreement at any time after the initial contract period by providing written notice to the other party. Upon termination, the Client will pay for any services provided up to the date of termination.
Communication
The Client agrees to reply in a timely manner to the Providers requests for information to allow the Provider to complete their work. An example of this would be social media content ideas and copy. Should more than a 30 day period pass and the Client has not provided relevant information the the Provider my cancel the contract for services and any monies paid will be forfeited.
Confidentiality
The Provider agrees to maintain the confidentiality of all information provided by the Client, including but not limited to business plans, marketing strategies, and customer data. The Provider will not disclose this information to any third party without the prior written consent of the Client.
Limitation of Liability
Our liability is limited to the amount paid for our services. We are not liable for indirect losses, lost profits, or damages due to factors outside our control.
Indemnity
You agree to indemnify and hold us harmless from all claims, damages, and expenses related to your use of our services.
Guarantees
We are committed to employing best practices when it comes to our brand & marketing consultancy services. Please note that our recommendations should be viewed solely as advice. While we strive to provide you with the most effective strategies, the ultimate decisions lie with you, the client. As such, we cannot be held responsible for the outcomes arising from the implementation of our services.
Warranties and Representations
The Provider represents and warrants that all services provided under this Agreement will be performed in a professional and workmanlike manner. The Provider further warrants that all services provided will not infringe upon any intellectual property rights of third parties.
Intellectual Property Rights
All Intellectual Property (IP) rights will be transferred to you once all payment has been made for the work undertaken.
Use of Client Work for Promotional Purposes
We reserve the right to feature any designs, collateral, or deliverables produced during the course of your project in our promotional activities. This can encompass various channels, including but not limited to, printed marketing materials, online portfolios, social media platforms, and case studies. Our right to use these materials for promotional purposes persists indefinitely unless otherwise agreed upon in writing.
Changes to Terms and Conditions
We reserve the right to update these terms and conditions at any time. You will be notified of significant changes.
Limitation of Liability
The Provider will not be liable for any indirect, special, incidental, or consequential damages arising out of or in connection with this Agreement. The Provider's liability for any damages arising out of or in connection with this Agreement will be limited to the fees paid by the Client for the services provided under this Agreement.
Dispute Resolution
Initial Resolution: In the event of a dispute arising out of or in connection with this Agreement, both parties agree to first seek an amicable resolution through mutual discussion and negotiation. Both parties shall engage in good faith discussions for a minimum period of 30 days from the date the dispute was first raised by either party.
Mediation: If the dispute is not resolved within the 30-day negotiation period, either party may suggest mediation. Mediation will be conducted by a mutually agreed upon, neutral third-party mediator. Costs for mediation will be shared equally by both parties.
Arbitration: If mediation does not resolve the dispute, either party may elect to resolve the matter through binding arbitration. The arbitration will be conducted in accordance with the rules of a mutually agreed upon arbitration body and will be governed by the laws of the jurisdiction in which the Provider is located. The decision of the arbitrator will be final and binding on both parties.
Court Proceedings: Should arbitration not be elected by either party or fail to resolve the dispute, either party may choose to pursue a resolution through the courts in the jurisdiction in which the Provider is located. Both parties agree that the decision of the courts will be final and binding.
Legal Fees: In the event of a dispute that results in legal action, the prevailing party will be entitled to recover all legal fees and costs incurred.
Exceptions: Notwithstanding the above, either party may seek immediate judicial intervention if it believes that the other party is conducting activities that are illegal, fraudulent, or present immediate harm to people or property.
Governing Law and Jurisdiction
This Agreement will be governed by and construed in accordance with the laws of the jurisdiction in which the Provider is located. Any disputes arising out of or in connection with this Agreement will be subject to the exclusive jurisdiction of the courts of that jurisdiction.
Entire Agreement
These terms and conditions constitute the entire agreement between the client and us and supersede all prior agreements or understandings, whether written or oral.
By accepting these terms and conditions, the Client acknowledges that they have read and understood this Agreement and agree to be bound by its terms and conditions.
If you have any questions about these terms and conditions, please contact us.
Please read these terms and conditions carefully before using our services.
Definitions
In these terms and conditions, "we," "us," and "our" refers to Branding Box Ltd. "You," "your," and "client" refers to the client engaging our services.
Services
We agree to provide the services as described in our Letter of Engagement Document to you the client. This document will contain costs, payment structures and any information that we need from you, as a client, to successfully carry out our services.
Use of Artificial Intelligence
As a business, we embrace the use of Artificial Intelligence (AI) to speed up our workflows and improve the quality of our output. Examples of the use of AI in our work include, but are not limited to, spell and grammar checking for content destined for websites, digital marketing, and print artwork, as well as content creation and copywriting. As far as is reasonably possible, we will check the validity of any AI output and verify that the information created is correct. We cannot be held responsible for any inaccuracies in this output. Any content created will be shared with you prior to being used in our work so that you can validate the output.
Payment Terms
You agree to pay us the agreed amount, on the due dates, as set out in the service agreement. Late payments may result in a suspension or termination of services.
Any costs incurred to us in the way of licences for images, fonts or other collateral that we are required to use in the scope of your project will be charged at 1.2 x the cost to us.
VAT is charged on all services that we provide to you.
Project Scope Creep
We recognise that during the lifespan of your project, requirements may evolve or new elements may be introduced that were not initially anticipated. In such cases, we will reassess the scope of the project and apply additional charges based on our standard hourly rate. These charges will reflect the extra time and resources required to accommodate these new elements.
Client Responsibilities
You agree to provide us with access to your social media platforms as needed, and respond promptly to requests for information. You confirm that you own or have necessary permissions for any content you provide. We may also need access to your website so that we can carry out metrics reporting. This will usually be in the form of a Google Tag and use Google Analytics 4.
Termination
Either party may terminate this Agreement at any time after the initial contract period by providing written notice to the other party. Upon termination, the Client will pay for any services provided up to the date of termination.
For all our digital marketing packages a one month notice period is required to cancel your service with us. This will then take effect from the start of the next calendar month after the notice period.
Communication
The Client agrees to reply in a timely manner to the Providers requests for information to allow the Provider to complete their work. An example of this would be social media content ideas and copy. Should more than a 30 day period pass and the Client has not provided relevant information the the Provider my cancel the contract for services and any monies paid will be forfeited.
Confidentiality
The Provider agrees to maintain the confidentiality of all information provided by the Client, including but not limited to business plans, marketing strategies, and customer data. The Provider will not disclose this information to any third party without the prior written consent of the Client.
Limitation of Liability
Our liability is limited to the amount paid for our services. We are not liable for indirect losses, lost profits, or damages due to factors outside our control.
Indemnity
You agree to indemnify and hold us harmless from all claims, damages, and expenses related to your use of our services.
Guarantees
We use best practices in our digital marketing services. Our team makes every effort to provide you with data-driven strategies designed to meet your marketing objectives. However, it is crucial to understand that the effectiveness of digital marketing is subject to a variety of external factors, many of which are beyond our control. Consequently, while we aim to offer the highest standard of service, we cannot guarantee specific results or outcomes. Any recommendations we make should be considered purely as advice, and the final decision to implement these strategies lies solely with you, the client. Therefore, we cannot be held responsible for the outcomes resulting from the execution of our services.
Warranties and Representations
The Provider represents and warrants that all services provided under this Agreement will be performed in a professional and workmanlike manner. The Provider further warrants that all services provided will not infringe upon any intellectual property rights of third parties.
Intellectual Property Rights
All Intellectual Property (IP) rights for any content created will remain the property of Branding Box. Should you wish to use any content created by us during the course of our digital marketing services, please request permission by sending an email to hello@brandingbox.io. If you would like a copy of any content created for your own use, please contact us. In such circumstances, a fee will be payable to cover the time taken to fulfil this request.
Use of Client Work for Promotional Purposes
We reserve the right to feature any designs, collateral, or deliverables produced during the course of your project in our promotional activities. This can encompass various channels, including but not limited to, printed marketing materials, online portfolios, social media platforms, and case studies. Our right to use these materials for promotional purposes persists indefinitely unless otherwise agreed upon in writing.
Changes to Terms and Conditions
We reserve the right to update these terms and conditions at any time. You will be notified of significant changes.
Limitation of Liability
The Provider will not be liable for any indirect, special, incidental, or consequential damages arising out of or in connection with this Agreement. The Provider's liability for any damages arising out of or in connection with this Agreement will be limited to the fees paid by the Client for the services provided under this Agreement.
Dispute Resolution
Initial Resolution: In the event of a dispute arising out of or in connection with this Agreement, both parties agree to first seek an amicable resolution through mutual discussion and negotiation. Both parties shall engage in good faith discussions for a minimum period of 30 days from the date the dispute was first raised by either party.
Mediation: If the dispute is not resolved within the 30-day negotiation period, either party may suggest mediation. Mediation will be conducted by a mutually agreed upon, neutral third-party mediator. Costs for mediation will be shared equally by both parties.
Arbitration: If mediation does not resolve the dispute, either party may elect to resolve the matter through binding arbitration. The arbitration will be conducted in accordance with the rules of a mutually agreed upon arbitration body and will be governed by the laws of the jurisdiction in which the Provider is located. The decision of the arbitrator will be final and binding on both parties.
Court Proceedings: Should arbitration not be elected by either party or fail to resolve the dispute, either party may choose to pursue a resolution through the courts in the jurisdiction in which the Provider is located. Both parties agree that the decision of the courts will be final and binding.
Legal Fees: In the event of a dispute that results in legal action, the prevailing party will be entitled to recover all legal fees and costs incurred.
Exceptions: Notwithstanding the above, either party may seek immediate judicial intervention if it believes that the other party is conducting activities that are illegal, fraudulent, or present immediate harm to people or property.
Governing Law and Jurisdiction
This Agreement will be governed by and construed in accordance with the laws of the jurisdiction in which the Provider is located. Any disputes arising out of or in connection with this Agreement will be subject to the exclusive jurisdiction of the courts of that jurisdiction.
Entire Agreement
These terms and conditions constitute the entire agreement between the client and us and supersede all prior agreements or understandings, whether written or oral.
By accepting these terms and conditions, the Client acknowledges that they have read and understood this Agreement and agree to be bound by its terms and conditions.
If you have any questions about these terms and conditions, please contact us.
Please read these terms and conditions carefully before using our services.
Definitions
In these terms and conditions, "we," "us," and "our" refers to Branding Box Ltd. "You," "your," and "client" refers to the client engaging our services.
Services
We agree to provide the services as described in our Letter of Engagement Document to you the client. This document will contain costs, payment structures and any information that we need from you, as a client, to successfully carry out our services.
Use of Artificial Intelligence
As a business, we embrace the use of Artificial Intelligence (AI) to speed up our workflows and improve the quality of our output. Examples of the use of AI in our work include, but are not limited to, spell and grammar checking for content destined for websites, digital marketing, and print artwork, as well as content creation and copywriting. As far as is reasonably possible, we will check the validity of any AI output and verify that the information created is correct. We cannot be held responsible for any inaccuracies in this output. Any content created will be shared with you prior to being used in our work so that you can validate the output.
Payment Terms
You agree to pay us the agreed amount, on the due dates, as set out in the service agreement. Late payments may result in a suspension or termination of services.
Any costs incurred to us in the way of licences for images, fonts or other collateral that we are required to use in the scope of your project will be charged at 1.2 x the cost to us.
VAT is charged on all services that we provide to you.
Project Scope Creep
We recognise that during the lifespan of your project, requirements may evolve or new elements may be introduced that were not initially anticipated. In such cases, we will reassess the scope of the project and apply additional charges based on our standard hourly rate. These charges will reflect the extra time and resources required to accommodate these new elements.
Client Responsibilities
You agree to provide us with access to your website and other platforms as needed, and respond promptly to requests for information. You confirm that you own or have necessary permissions for any content you provide.
Termination
Either party may terminate this Agreement at any time after the initial contract period by providing written notice to the other party. Upon termination, the Client will pay for any services provided up to the date of termination.
Communication
The Client agrees to reply in a timely manner to the Providers requests for information to allow the Provider to complete their work. An example of this would be social media content ideas and copy. Should more than a 30 day period pass and the Client has not provided relevant information the the Provider my cancel the contract for services and any monies paid will be forfeited.
Confidentiality
The Provider agrees to maintain the confidentiality of all information provided by the Client, including but not limited to business plans, marketing strategies, and customer data. The Provider will not disclose this information to any third party without the prior written consent of the Client.
Limitation of Liability
Our liability is limited to the amount paid for our services. We are not liable for indirect losses, lost profits, or damages due to factors outside our control.
Indemnity
You agree to indemnify and hold us harmless from all claims, damages, and expenses related to your use of our services.
Guarantees
We use best practices in all aspects of our website development packages. At the time of handover, we ensure that the website we have built for you will be fully functional and meet the specifications agreed upon. However, it is important to note that the long-term functionality of any website is subject to changes in technology, software updates, and other external factors beyond our control. While we strive to build your website in a manner that is forward-compatible, we cannot guarantee its continued functionality post-handover due to these external variables. Our advice and recommendations should be viewed as consultancy services, and the ultimate responsibility for the maintenance and operation of the website after our handover lies with you, the client. Therefore, we cannot be held responsible for any issues, malfunctions, or service interruptions that may occur after the handover of the website.
Warranties and Representations
The Provider represents and warrants that all services provided under this Agreement will be performed in a professional and workmanlike manner. The Provider further warrants that all services provided will not infringe upon any intellectual property rights of third parties.
Intellectual Property Rights
All Intellectual Property (IP) rights will be transferred to you once all payments have been made in respect of your project.
Use of Client Work for Promotional Purposes
We reserve the right to feature any designs, collateral, or deliverables produced during the course of your project in our promotional activities. This can encompass various channels, including but not limited to, printed marketing materials, online portfolios, social media platforms, and case studies. Our right to use these materials for promotional purposes persists indefinitely unless otherwise agreed upon in writing.
Changes to Terms and Conditions
We reserve the right to update these terms and conditions at any time. You will be notified of significant changes.
Limitation of Liability
The Provider will not be liable for any indirect, special, incidental, or consequential damages arising out of or in connection with this Agreement. The Provider's liability for any damages arising out of or in connection with this Agreement will be limited to the fees paid by the Client for the services provided under this Agreement.
Dispute Resolution
Initial Resolution: In the event of a dispute arising out of or in connection with this Agreement, both parties agree to first seek an amicable resolution through mutual discussion and negotiation. Both parties shall engage in good faith discussions for a minimum period of 30 days from the date the dispute was first raised by either party.
Mediation: If the dispute is not resolved within the 30-day negotiation period, either party may suggest mediation. Mediation will be conducted by a mutually agreed upon, neutral third-party mediator. Costs for mediation will be shared equally by both parties.
Arbitration: If mediation does not resolve the dispute, either party may elect to resolve the matter through binding arbitration. The arbitration will be conducted in accordance with the rules of a mutually agreed upon arbitration body and will be governed by the laws of the jurisdiction in which the Provider is located. The decision of the arbitrator will be final and binding on both parties.
Court Proceedings: Should arbitration not be elected by either party or fail to resolve the dispute, either party may choose to pursue a resolution through the courts in the jurisdiction in which the Provider is located. Both parties agree that the decision of the courts will be final and binding.
Legal Fees: In the event of a dispute that results in legal action, the prevailing party will be entitled to recover all legal fees and costs incurred.
Exceptions: Notwithstanding the above, either party may seek immediate judicial intervention if it believes that the other party is conducting activities that are illegal, fraudulent, or present immediate harm to people or property.
Governing Law and Jurisdiction
This Agreement will be governed by and construed in accordance with the laws of the jurisdiction in which the Provider is located. Any disputes arising out of or in connection with this Agreement will be subject to the exclusive jurisdiction of the courts of that jurisdiction.
Entire Agreement
These terms and conditions constitute the entire agreement between the client and us and supersede all prior agreements or understandings, whether written or oral.
By accepting these terms and conditions, the Client acknowledges that they have read and understood this Agreement and agree to be bound by its terms and conditions.
If you have any questions about these terms and conditions, please contact us.
Please read these terms and conditions carefully before using our services.
Definitions
In these terms and conditions, "we," "us," and "our" refers to Branding Box Ltd. "You," "your," and "client" refers to the client engaging our services.
Services
We agree to provide the services as described in our Letter of Engagement Document to you the client. This document will contain costs, payment structures and any information that we need from you, as a client, to successfully carry out our services.
Use of Artificial Intelligence
As a business, we embrace the use of Artificial Intelligence (AI) to speed up our workflows and improve the quality of our output. Examples of the use of AI in our work include, but are not limited to, spell and grammar checking for content destined for websites, digital marketing, and print artwork, as well as content creation and copywriting. As far as is reasonably possible, we will check the validity of any AI output and verify that the information created is correct. We cannot be held responsible for any inaccuracies in this output. Any content created will be shared with you prior to being used in our work so that you can validate the output.
Payment Terms
You agree to pay us the agreed amount, on the due dates, as set out in the service agreement. Late payments may result in a suspension or termination of services.
Any costs incurred to us in the way of licences for images, fonts or other collateral that we are required to use in the scope of your project will be charged at 1.2 x the cost to us.
VAT is charged on all services that we provide to you.
Project Scope Creep
We recognise that during the lifespan of your project, requirements may evolve or new elements may be introduced that were not initially anticipated. In such cases, we will reassess the scope of the project and apply additional charges based on our standard hourly rate. These charges will reflect the extra time and resources required to accommodate these new elements.
Client Responsibilities
You agree to provide us with access to your website and other platforms as needed, and respond promptly to requests for information. You confirm that you own or have necessary permissions for any content you provide.
Termination
Either party may terminate this Agreement at any time after the initial contract period by providing written notice to the other party. Upon termination, the Client will pay for any services provided up to the date of termination.
For all our SEO packages a one month notice period is required to cancel your service with us. This will then take effect from the start of the next calendar month after the notice period.
Communication
The Client agrees to reply in a timely manner to the Providers requests for information to allow the Provider to complete their work. An example of this would be social media content ideas and copy. Should more than a 30 day period pass and the Client has not provided relevant information the the Provider my cancel the contract for services and any monies paid will be forfeited.
Confidentiality
The Provider agrees to maintain the confidentiality of all information provided by the Client, including but not limited to business plans, marketing strategies, and customer data. The Provider will not disclose this information to any third party without the prior written consent of the Client.
Limitation of Liability
Our liability is limited to the amount paid for our services. We are not liable for indirect losses, lost profits, or damages due to factors outside our control.
Indemnity
You agree to indemnify and hold us harmless from all claims, damages, and expenses related to your use of our services.
Guarantees
We use best practices in our SEO services, but we do not guarantee specific rankings or results due to the unpredictable nature of search engines.
Warranties and Representations
The Provider represents and warrants that all services provided under this Agreement will be performed in a professional and workmanlike manner. The Provider further warrants that all services provided will not infringe upon any intellectual property rights of third parties.
Intellectual Property Rights
All Intellectual Property (IP) rights will be transferred to you once all payments have been made in respect of your project.
Use of Client Work for Promotional Purposes
We reserve the right to feature any designs, collateral, or deliverables produced during the course of your project in our promotional activities. This can encompass various channels, including but not limited to, printed marketing materials, online portfolios, social media platforms, and case studies. Our right to use these materials for promotional purposes persists indefinitely unless otherwise agreed upon in writing.
Changes to Terms and Conditions
We reserve the right to update these terms and conditions at any time. You will be notified of significant changes.
Limitation of Liability
The Provider will not be liable for any indirect, special, incidental, or consequential damages arising out of or in connection with this Agreement. The Provider's liability for any damages arising out of or in connection with this Agreement will be limited to the fees paid by the Client for the services provided under this Agreement.
Dispute Resolution
Initial Resolution: In the event of a dispute arising out of or in connection with this Agreement, both parties agree to first seek an amicable resolution through mutual discussion and negotiation. Both parties shall engage in good faith discussions for a minimum period of 30 days from the date the dispute was first raised by either party.
Mediation: If the dispute is not resolved within the 30-day negotiation period, either party may suggest mediation. Mediation will be conducted by a mutually agreed upon, neutral third-party mediator. Costs for mediation will be shared equally by both parties.
Arbitration: If mediation does not resolve the dispute, either party may elect to resolve the matter through binding arbitration. The arbitration will be conducted in accordance with the rules of a mutually agreed upon arbitration body and will be governed by the laws of the jurisdiction in which the Provider is located. The decision of the arbitrator will be final and binding on both parties.
Court Proceedings: Should arbitration not be elected by either party or fail to resolve the dispute, either party may choose to pursue a resolution through the courts in the jurisdiction in which the Provider is located. Both parties agree that the decision of the courts will be final and binding.
Legal Fees: In the event of a dispute that results in legal action, the prevailing party will be entitled to recover all legal fees and costs incurred.
Exceptions: Notwithstanding the above, either party may seek immediate judicial intervention if it believes that the other party is conducting activities that are illegal, fraudulent, or present immediate harm to people or property.
Governing Law and Jurisdiction
This Agreement will be governed by and construed in accordance with the laws of the jurisdiction in which the Provider is located. Any disputes arising out of or in connection with this Agreement will be subject to the exclusive jurisdiction of the courts of that jurisdiction.
Entire Agreement
These terms and conditions constitute the entire agreement between the client and us and supersede all prior agreements or understandings, whether written or oral.
By accepting these terms and conditions, the Client acknowledges that they have read and understood this Agreement and agree to be bound by its terms and conditions.
If you have any questions about these terms and conditions, please contact us.